Video Playback or Streaming in my Browser

If you are having issues playing a video (Youtube, streaming video, video clip etc) in your browser, this is NOT a hardware problem it is software.

Video Playback Issue What Do I Do?

The first thing to do is try to play that same video a different browser. Copy and paste the URL from the video to the other browser. Video playback requires plugins or extensions which are different for each browser. If you are using an older browser then updating it could solve your problem.

​If your browser IS up to date but you are still having issues, check to make sure that you have the required Plugin or Extension installed. There should be some reference to what it needs in the error message to give you a clue.

Also, take a look at your browser Security Settings, this could be the problem. If your security is set too high, lowering that setting can fix this issue. Test it, if it does not work you can change it back.

DVD Playback Issues

To play a DVD movie you need a software decoder. A decoder interprets the type and format of a video for proper playback in the DVD player.

A decoder is included with your DVD drive as well as part of Microsoft Windows. To play movies a decoder must be installed and activated. All QuadStation systems come with Windows Media Player preinstalled and tested with a movie DVD.

Note that if you are having trouble playing a video in your browser that is completely different. This would have something to do with your browser or plugins for your browser. See the previous paragraph.

Ready for a New Computer?